FAQ | EJ Gift Cards
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FAQ



Buying & Selling Discounted Gift Cards

Why do I need to verify my account as a seller to sell my gift cards?

In order to protect the integrity of our marketplace and our gift card buyers we require all sellers to verify their account by linking their bank account. Doing so will allow you as a gift card seller to get paid quickly. All unverified accounts will take longer to receive their payouts. If we deem that your gift card has lost value EJ Gift Cards reserves the right to debit sellers account for the amount deposited.

How long before I receive my discounted E Gift Card via Email?

Most discounted E Gift Cards are delivered immediately to your inbox. However some order take longer than others so please allow up to 24 hours for delivery

How long before I receive my discounted Physical Gift Cards via Mail?

Most discounted Physical Gift Cards are delivered between 7 – 10 business days.

I have been charged multiple times for my gift card  purchase what should I do?

Each time you try to submit an order there is a temporary hold placed on your account. They will eventually drop off between 7 – 10 business days. If you attempt to submit the same order more than once it will seem as if they’re multiple charges. Don’t worry it will be removed and you will ONLY be charged for the initial order.

Why was my gift card order cancelled?

We have an automated system that sometimes rejects orders. If you feel it was cancelled in error please contact customer support during the hours of 10AM- 5PM Mon – Fri EST

What should I do if the gift card I purchase doesn’t have the claimed balance that I bought it for?

Please log into your account and fill out a claim form. You can find the link on the left hand side once you log into your account. Fill out all required fields and leave a description as to what happened. Please allow us 14 – 21 business days to conduct an investigation.

How can I sell my gift card?

You can sell your gift card by going to http://ejgiftcards.com/sell-gift-cards/ then enter your card brand and the balance on the gift card. If our cash offer is acceptable click the big green button to accept.

When will I receive cash payment for my gift cards?

Typically it takes 1 – 3 business days if your account is verified. If your account is unverified we withhold payments for 30 days.

How long does it take to process a  sell order when selling my gift cards?

Typically 1 -3 business days.

Is there another payment method besides Paypal?

Unfortunately Paypal is the only method of payment currently. We are planning do ACH payments in the near future.

If I have an eGift card, why do I have to mail it in?

Please contact us if this is the case. Sometimes we get merchants that are initially only physical gift cards who also happen to start selling eGift cards. We need to update the brands in our system.

How do I know if my gift card needs to be mailed in?

You will receive a confirmation email indicating which cards needs to be mailed in. We also periodically follow up via a phone call and a email reminder that you need to mail your cards in.

What are the instructions on how to mail my gift card?

Please mail gift cards to Att: Harry Jeanty P.O. BOX 7588 New York, New York 10116-7588.
Include your order ID number when your mailing. If your total card value in the order is over $100.00 we can send you a free mail in label.

Important: For security purposes please do not write anything related to gift cards on the envelope. You can still include your order ID number INSIDE the package.

How long will it take for me to receive payment after I mail in my gift card?

Typically within 1 -3 business days.

How do I know I’ve entered the wrong pin or card number when selling my gift card?

We have an automated gift card balance check system that will alert if you have entered the wrong gift card number or pin.

Where are you located?

We are based in NYC.

How can I find out how much cash my gift card is worth?

We give instant offers. You can get your offer by entering your gift card brand and gift card balance on this page.

Why am I able to enter a gift card, if you guys don’t accept them?

Our list of merchants that we accept is very dynamic in nature. Depending on the merchant sometimes we need to remove or add accepted merchants on our list depending on the merchants gift card policy.

Why haven’t I received a confirmation email about my order?

We automatically send an email confirmation with each order. If you did not receive it please contact us.

Why haven’t I received a confirmation when I cancel my order?

We handle cancellation of orders on a case by case basis. If you have not receive an email confirming the cancellation of your order please contact us.

Do you have a location I can go to sell my gift card(s)?

Currently we only have an online presence. We do not have any physical locations.

Why do I have a hold on my funds in Paypal?

Sometimes Paypal holds your payment if you have a new Paypal account. Another reason is sometimes we need to confirm it on our end.

How can I take off the hold on my funds in Paypal?

You need to contact Paypal to tell them release it, and sometimes we may need to confirm that we received your gift card on our end.

What are your hours of operation?

We operating Monday – Friday between 10am – 5pm. We are also closed on holidays.

Can I enter my order over the phone?

We only accept orders online at this time.

What can I do if I’m having problems logging in or forgot my password, Email, User ID?

You can reset your password by visiting here.

What can I do if I enter the wrong information on my profile?

You can always edit your profile by click on the following link.

How do I know you will accept my gift card?

You can view our list of accepted gift card brands on this page.

Do I need a confirmation number for Paypal for me to receive my payment?

No you don’t need a Paypal confirmation number. However once we transfer cash to your Paypal account Paypal does provide a transaction ID.

How do I confirm my payment with you, so PayPal can release my funds?

If you need confirm please contact us and we will confirm the transaction on our end.

What is PayPal?

PayPal is a very easy and convenient way to transfer cash. You can both send and receive money very easily instantly.

How does Paypal work?

You can view how Paypal works or sign up for a Paypal account here.

What is considered a correct PayPal email?

A PayPal email is just a regular email address that you use to login to PayPal such as [email protected]

What is your policy?

You can view our current policy on this page.


How To Check Your Gift Card Balances

How do I check my Best Buy gift card balance?

You can check your Best Buy gift card balance by visiting our check Best Buy gift card balance page

How do I check my Steam gift card balance?

You can check your Steam gift card balance by visiting our check Steam gift card balance page

How do I check my Walmart gift card balance?

You can check your Walmart gift card balance by visiting our check walmart gift card balance page

How do I check my Target gift card balance?

You can check your Target gift card balance by visiting our check Target gift card balance page

How do I check my Home Depot gift card balance?

You can check your Home Depot gift card balance by visiting our check Home Depot gift card balance page

How do I check my Massage Envy gift card balance?

You can check your Massage Envy gift card balance by visiting our check Massage Envy gift card balance page

How do I check my Sony Playstation gift card balance?

You can check your Sony Playstation gift card balance by visiting our check Playstation gift card balance page

How do I check my Nordstrom gift card balance?

You can check your Nordstrom gift card balance by visiting our check Nordstrom gift card balance page

How do I check my Lowes gift card balance?

You can check your Lowes gift card balance by visiting our check Lowes gift card balance page

How do I check my Victorias Secret gift card balance?

You can check your Victorias Secret gift card balance by visiting our check Victorias Secret gift card balance page

How do I check my Starbucks Coffee gift card balance?

You can check your Starbucks gift card balance by visiting our check Starbucks Coffee gift card balance page

How do I check my Southwest Airlines gift card balance?

You can check your Southwest Airlines gift card balance by visiting our check Southwest Airlines gift card balance page

How do I check my Gamestop gift card balance?

You can check your Gamestop gift card balance by visiting our check Gamestop gift card balance page

How do I check my Macys gift card balance?

You can check your Macys gift card balance by visiting our check Macys gift card balance page

How do I check my Kohls gift card balance?

You can check your Kohls gift card balance by visiting our check Kohls gift card balance page

How do I check my TJ Maxx gift card balance?

You can check your TJ Maxx gift card balance by visiting our check TJ Maxx gift card balance page

How do I check my J.C. Penney gift card balance?

You can check your J.C. Penney gift card balance by visiting our check J.C. Penney gift card balance page

How do I check my Sephora gift card balance?

You can check your Sephora gift card balance by visiting our check Sephora gift card balance page

How do I check my Gap gift card balance?

You can check your Gap gift card balance by visiting our check Gap gift card balance page

How do I check my Google Play gift card balance?

You can check your Google Play gift card balance by visiting our check Google Play gift card balance page

How do I check my Ticketmaster gift card balance?

You can check your Ticketmaster gift card balance by visiting our check Ticketmaster gift card balance page

How do I check my Bloomingdales gift card balance?

You can check your Bloomingdales gift card balance by visiting our check Bloomingdales gift card balance page

How do I check my Nike gift card balance?

You can check your Nike gift card balance by visiting our check Nike gift card balance page

How do I check my Apple gift card balance?

You can check your Apple gift card balance by visiting our check Apple gift card balance page

How do I check my Cabelas gift card balance?

You can check your Cabelas gift card balance by visiting our check Cabelas gift card balance page

How do I check my AMC Theatres gift card balance?

You can check your AMC Theatres gift card balance by visiting our check AMC Theatres gift card balance page .

How To Sell Your Gift Cards?

How do I sell my Walmart gift cards?

You can sell your Walmart gift cards for cash by visiting our sell Walmart gift card page

How do I sell my Best Buy gift cards?

You can sell your Best Buy gift card by visiting our sell Best Buy gift card page

How do I sell Steam gift cards?

You can sell your Steam gift card by visiting our sell Steam gift card page

How do I sell my Target gift cards?

You can sell your Target gift card by visiting our sell Target gift card page

How do I sell my Home Depot gift cards?

You can sell your Home Depot gift card by visiting our sell Home Depot gift card page

How do I sell my Massage Envy gift cards?

You can sell your Massage Envy gift card by visiting our sell Massage Envy gift card page

How do I sell my Sony Playstation gift cards?

You can sell your Sony Playstation gift card by visiting our sell Playstation gift card page

How do I sell my Nordstrom gift cards?

You can sell your Nordstrom gift card by visiting our sell Nordstrom gift card page

How do I sell my Lowes gift cards?

You can sell your Lowes gift card by visiting our sell Lowes gift card page

How do I sell my Victorias Secret gift cards?

You can sell your Victorias Secret gift card by visiting our check Victorias Secret gift card balance page

How do I sell my Starbucks Coffee gift cards?

You can sell your Starbucks gift card by visiting our sell Starbucks Coffee gift card page

How do I sell my Southwest Airlines gift cards?

You can sell your Southwest Airlines gift card by visiting our sell Southwest Airlines gift card page

How do I sell my Gamestop gift cards?

You can sell your Gamestop gift card by visiting our sell Gamestop gift card page

How do I sell my Macys gift cards?

You can sell your Macys gift card by visiting our sell Macys gift card page

How do I sell my Kohls gift cards?

You can sell your Kohls gift card by visiting our sell Kohls gift card page

How do I sell my TJ Maxx gift cards?

You can sell your TJ Maxx gift card by visiting our sell TJ Maxx gift card page

How do I sell my J.C. Penney gift cards?

You can sell your J.C. Penney gift card by visiting our sell J.C. Penney gift card page

How do I sell my Sephora gift cards?

You can sell your Sephora gift card by visiting our sell Sephora gift card page

How do I sell my Gap gift cards?

You can sell your Gap gift card by visiting our sell Gap gift card page

How do I sell my Google Play gift cards?

You can sell your Google Play gift card by visiting our sell Google Play gift card page

How do I sell my Ticketmaster gift cards?

You can sell your Ticketmaster gift card by visiting our sell Ticketmaster gift card page

How do I sell my Bloomingdales gift cards?

You can sell your Bloomingdales gift card by visiting our sell Bloomingdales gift card page

How do I sell my Nike gift cards?

You can sell your Nike gift card by visiting our sell Nike gift card page

How do I sell my Apple gift cards?

You can sell your Apple gift card by visiting our sell Apple gift card page

How do I sell my Cabelas gift cards?

You can sell your Cabelas gift card by visiting our sell Cabelas gift card page

How do I sell my AMC Theatres gift cards?

You can sell your AMC Theatres gift card by visiting our sell AMC Theatres gift card page